Terms & Conditions

These are the Terms & Conditions of Trading for POWERbreathe International Ltd & POWERbreathe Altitude Systems Ltd, referred to as ‘POWERbreathe’ in the following document. By using our website you accept these terms and conditions and you confirm to us that you are at least 18 years of age.

Information published on this website is aimed at POWERbreathe International Ltd. markets in general and the information may not apply to the US market.

Company Registration

POWERbreathe International Ltd.
Company registration number 7444642, registered in England and Wales.
Registered address: 15 Warwick Rd, Stratford-Upon-Avon, Warwickshire, CV37 6YW England, United Kingdom.
VAT Number 102 5506 62

POWERbreathe Altitude Systems Ltd
Company registration number 8129799, registered in England and Wales.
Registered address: 15 Warwick Rd, Stratford-Upon-Avon, Warwickshire, CV37 6YW England, United Kingdom.
VAT Number 156 0338 25

Our offices are open from 9:00 am - 5:00 pm Monday - Friday (excluding Bank Holidays). Orders can only be despatched and queries answered during this time.
Telephone: +44(0) 1926 816100
Email: enquiries@powerbreathe.com
Address: POWERbreathe
Northfield Rd
Southam
CV47 0FG

Product Information

Every care has been taken to ensure that all descriptions, measurements, colours and prices are correct. Measurements given are approximate. While every effort is made to ensure the accuracy of colour reproduction, colours may vary.

We try very hard to ensure that all items featured on this site are in stock or are available to order. However, discontinued or out of stock items may not be removed immediately.

Prices

Prices shown on the POWERbreathe website apply to the United Kingdom and Northern Ireland only. Prices for products featured on this site are shown inclusive of VAT at the prevailing rate and are correct at the time of entry onto the system.

In the event that a product is listed at an incorrect price due to human or technical error, POWERbreathe shall have the right to refuse or cancel any orders placed for products or services listed at the incorrect price. POWERbreathe shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and monies have been set-aside on your credit card. Please note that prices can increase, as well as, decrease.

Promotions

Please note that only one promotional code or other discount offer can be used per order, and not in conjunction with any other offers or promotional codes (including products marked as 'special price'). We may also limit the number of items you can purchase at any time.

Basis of Sale

When you click on “Add to Bag” at the checkout on the website, or telephone to place an order, you offer to buy the Goods at the prices indicated including any delivery charges that apply to your purchase. All orders will be subject to these conditions. Orders placed online will be acknowledged via the email address you provide. The acknowledgement is sent to you automatically and you are advised to be aware that errors may have occurred, of which we are not aware despite our best efforts (please see under 'Non-acceptance of an order' heading). Because of this, we retain the right to cancel the order.

If you make an error while placing an order such as:

  • Incorrect Address
  • Wrong Quantity
  • Adding or Removing an item on the order

Please Contact Us as soon as possible and we will make every effort to make any requested changes.

Non-acceptance of an Order

Orders may be rejected as a result of one of the following:

  • The product you ordered being unavailable from stock
  • Our inability to obtain authorisation for your payment
  • The identification of a pricing or product description error
  • A system error – such as an error with the automatic confirmation
  • You request delivery outside of UK mainland and Northern Ireland and do not accept the extra delivery or charges that may be applicable.

Payment

Prices for products featured on this site are shown exclusive of VAT and inclusive of VAT (where applicable) at the prevailing rate. The total cost of your order is the price of the Products ordered plus delivery charges where applicable and any other charges as set out in the 'Delivery Costs' section.

POWERbreathe uses GeoTrust’s world-class SSL Certificate to secure online transactions and conduct business over the Internet and accepts the following debit and credit cards: Visa, Mastercard, Maestro and AmEx (American Express). Payment will be debited and cleared from your account at the point of placing your order. This may mean that payment will be taken from your account before non-stocked items are ordered. POWERbreathe also accepts orders via PayPal.

 

You confirm that the credit, debit or store card that is being used is yours personally.

All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us, we will not be liable for any delay or non-delivery. Please note that using PayPal eCheques require up to 10 days to clear before the payment is released to us. Goods will not be ordered and/or delivered until payment has cleared.

Delivery of Order

Our standard delivery time is 3 - 7 working days for stocked items (usually dispatched within 48 hours, except during UK public holiday periods), but please allow up to 28 days for non-stocked items. Non-stocked items include products made to your own specification.

Delivery Costs

UK, Northern Ireland and Eire – Free Standard Delivery

3 - 7 working days for stocked items (usually dispatched within 48 hours, except during UK public holiday periods), but please allow up to 28 days for non-stocked items. Non-stocked items include products made to your own specification.

  • Next Day Delivery: Orders must be placed before 14:00hrs GMT: £6.00*

* This option does not apply during UK public holiday periods. Orders placed BEFORE 14:00 GMT on a Friday will be delivered on Monday. Orders placed AFTER 14:00 GMT on a Friday, Saturday and Sunday will be delivered on Tuesday.

International

Please view our Distributors list (in the header on the POWERbreathe global website) to find your local distributor / dealer. If you live outside UK & Ireland and cannot find a distributor / dealer in your country, please Contact Us to arrange a quote for International delivery.

Delivery of all Orders

Delivery dates are not guaranteed as we are at the mercy of the shipping companies. We use Royal Mail, Parcel Force, DHL or In Transit Pallet Services. We shall make every reasonable effort to deliver goods by any quoted delivery date. If the carrier attempts delivery, but is unable to deliver, a second attempt will usually be made. If they are still unable to deliver, POWERbreathe are not to be held responsible. Please allow up to 3 weeks for the items to be returned to POWERbreathe. Once received, you will be refunded the cost of goods only. If you still require the goods, you will be required to pay for redelivery.

Pallet Deliveries are to kerbside only. If you require the goods being delivered into a building, please Contact Us for an Installation quote and to purchase.

Please note POWERbreathe will not be held responsible for any losses or damages arising from:

  • Goods ordered in error
  • You failing to take delivery of the Goods
  • Inadequate delivery instructions meaning the shipping company is unable to deliver

Returns & Shortages Policy

If for any reason, you are not entirely satisfied with your purchase or if the goods are faulty or damaged, please Contact Us within 14 days of receipt of goods and we will send you a Returns Form, or download the Returns Form and complete now.

  • For hygiene reasons, POWERbreathe products can only be returned if the seal has not been broken and the packaging has not been opened.
  • Please Contact Us within 14 days of receiving the goods and we will send you a Returns Form, or download the Returns Form and complete now.
  • You then have 14 days to return the goods. Please ensure goods are returned in their original product packaging and new, unused condition.
  • Please wrap goods securely for transit and enclose the Returns Form.
  • We cannot accept responsibility for parcels lost in transit so we strongly advise you obtain at least a proof of posting.. We will not refund, replace or exchange items that are lost or damaged in transit.
  • Returns are sent at your own expense. We will only refund the cost of reasonable postage where the item returned is deemed to be faulty due to a manufacturing fault.
  • Shortages - please check Packing List to confirm that the outstanding items is not 'To Follow'. If it is not, please Contact Us to advise of the shortage within 14 days of receipt.

Once we have received and verified the returned goods we will initiate the refund, replacement or exchange within 14 days. In the event of a full refund, we will refund the basic delivery charge (£4.99 Ex VAT) if the original order included a delivery charge. Please note the reasonable cost of shipping/delivery will not be refunded unless the goods are faulty. Replacements and Exchanges will be delivered Free of Charge to UK and Northern Ireland addresses only.

Address for Returns is as follows:

POWERbreathe International Ltd,
Returns Department
Northfield Road
Southam
Warwickshire
CV47 0FG
England
UK

Please note that your right to return goods does NOT apply to products that fall into the following categories:

  • Goods made to your own specification (e.g. your team’s colour option).
  • DVDs or other media or software if the seal is broken.
  • POWERbreathe and other Better Breathing Products if the seal is broken and packaging opened.

Warranties, Liability, Risk & Title

Goods are sold subject to the manufacturer’s warranty and are subject to the use and maintenance terms therein. For further information about specific product warranties, please Contact Us.

Consumable items which may be supplied with the Goods are excluded from all warranties unless specifically stated.

POWERbreathe accept no liability for any damages, losses or injury (both real or potential) arising from using any product that POWERbreathe supplies or any event beyond our control.

In spite of delivery having been made, goods will not become your property until:

  • You have paid for the goods in full and,
  • You have no outstanding balance on your account
  • You agree to return or surrender any goods that remain unpaid for, as well as reimbursing any costs that POWERbreathe incur while recovering our property.

Privacy Policy

We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for two reasons: firstly, to fully process your order and secondly, to provide you with the best possible service. The type of information we will collect include: name, address, telephone number, email and credit/debit card details.

You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Telecommunications (Data Protection and Privacy) Regulations 1999.

Please Contact Us if you wish to opt out of any of our correspondence.

Your Personal Information may be disclosed to other reputable third parties who will help process your order, for example our transport company. POWERbreathe requires all such third parties to treat your Personal Information as fully confidential and to fully comply with all applicable UK Data Protection and consumer legislation from time to time in place. We will not release your Personal Information to any company outside POWERbreathe Group of Companies for mailing or marketing purposes.

You should be aware that if the police or any other regulatory or government authority investigating suspected illegal activities requests us to provide your Personal Information and /or User Information we are entitled do so.

You must notify us in writing immediately if you become aware of any unauthorised use of your account.

Reviews

Users of this website may post reviews, send communication and submit suggestions, ideas, comments, questions, or other information, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of any content.
POWERbreathe.com reserves the right (but not the obligation) to remove or edit any content.

If you do post content or submit material, and unless we indicate otherwise, you

  1. Grant POWERbreathe.com and its affiliates a non-exclusive, royalty-free and fully sublicensable rights to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media; and 
  2. POWERbreathe.com and its affiliates and sublicensees the right to use the name that you submit in connection with such content, if they choose.

You agree that the rights you grant above are irrevocable during the entire period of protection of your intellectual property rights associated with such content and material. You agree to waive your right to be identified as the author of such content and your right to object to derogatory treatment of such content. You agree to perform all further acts necessary to perfect any of the above rights granted by you to POWERbreathe.com, including the execution of deeds and documents, at the request of POWERbreathe.com.

You represent and warrant that you own or otherwise control all of the rights to the content that you post; that, as at the date that the content or material is submitted to POWERbreathe.com: (i) the content and material is accurate; (ii) use of the content and material you supply does not breach any applicable POWERbreathe.com policies or guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory). You agree to indemnify POWERbreathe.com and its affiliates for all claims brought by a third party against POWERbreathe.com or its affiliates arising out of or in connection with a breach of any of these warranties.

POWERbreathe.com and its affiliates and sublicensees the right to use the name that you submit in connection with such content, if they choose.

Third Party Links

Please note that once you have left the POWERbreathe website, even via a link on our site, we cannot be held liable for any other websites policies and actions.

Our Rights

We reserve the right to: 


Modify or withdraw, temporarily or permanently, this Website (or any part thereof, including products) and Mail Order Catalogues, marketing or product related materials with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to, or withdrawal of, the website or mail order. We may also update the Terms and Conditions from time to time, and your continued use of the website shall be deemed to be your acceptance of such changes. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the website.

General

No order is binding to you or POWERbreathe until we have accepted it.

All prices are subject to change.

Sales on this website are governed by English Law and you agree to submit any dispute to the exclusive jurisdiction of the English courts. All orders are subject to these terms and conditions, and no amendments will be accepted by us.

Please send any comments or complaints to our Head Office Address:

POWERbreathe International Ltd
Northfield Rd
Southam
Warwickshire
CV47 0FG
England
UK

Or

POWERbreathe Altitude Systems Ltd
Northfield Rd
Southam
Warwickshire
CV47 0FG
England
UK

Or Contact Us >>

E&OE.